The Named Person Service

It looks at a child or young person’s overall wellbeing to establish how safe, healthy, achieving, nurtured, active, respected, responsible and included (SHANARRI – wellbeing indicators) they are, to ensure that each and every child gets the right support, at the right time, from the right people. 

The Named Person Service supports this approach, offering a single point of contact for children and their families at a time when support may be needed.  It also serves as a way to coordinate multi-agency support (e.g. from health, social work, police etc.) if required.

Should you have anything you would like to discuss regarding a child’s wellbeing, please do not hesitate to contact your Named Person by phone, email or alternatively a letter marked for the attention of your Named Person. 

Contact during the holidays

‘The Named Person Service must be made available to all children form birth to 18 years of age.  The Duty Named Persons can be contacted through the general enquiries line on 01343 563374 or via the generic email address during normal working hours.

As always, if the Named Person is not available and there is a concern for a child, a call must be made to Duty Social Work on 01343 563900 (03457 565656 out of office hours) and/or the Police on 101.

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